HORRIBLE EXPERIENCE_CANT WAIT TO MOVE OUT

<p>NEVER IN MY LIFE HAVE I COME ACROSS A MORE USELESS, *********** AND UNPROFESSIONAL TEAM THAN THE ONE AT YOUR THERESA PARK PROPERTY.</p> <p>Since the day we moved in, it has been one problem after the other with little or no help from the property agent Dayne Williams or any of the people he works with. Your partnership with Protea Metering is also baffling because they are just as *********** and not very helpful. In the initial flat we moved into at Theresa Park Estates we encountered problems with our electricity meter. We kept buying electricity aimlessly, only to find that the meter has not been activated. We sought help from other people that live on the property while our agent Dayne was nowhere to be found. We spent money that is yet to be reimbursed today, and no one seems to have a care in the world.</p> <p>Last night (08 June 2017), around 10pm we ran out of water that was purchased on Sunday, 04 June 2017. Based on previous month's usage, it is impossible that R200 worth of water could have run out in such a short space of time. Upon enquiry, we were told that the meter had been changed and that they have to give us the new meter number and so we can buy water. No has the answer to the question of where the water I purchased when. No one at this moment has a solution to my problem. More pressingly NO ONE BOTHERED TO TELL US THAT THERE WILL BE CHANGES TO OUR METERING. But to these useless people it is my responsibility to run after the metering company to ensure that I have water. It is now 9:30. I guess I must go to work with yesterdays sweat still on me.</p> <p>If this is how IHS runs its properties then I am extremely disappointed and will do everything in power to ensure that any and all potential customers will know of this company's incompetency. If, however this is an isolated incident, I demand that these people be dealt with immediately.</p>