**** & Misleading Property Management group

Person renting @ Jackelberry close 23 Sydney road, Jansen park Boksburg From day one i have had problems with this company. 1)--the day i moved in the guys (site supervisor)(JP/Franscois) told me that i am allowed to add cupboards to the unit aslong as it looks neat and the same as the current units installed. -i went and added 1 cupboard in each room to compensate as there is not enough space. 2)--When the oven gave us problems we reported the fault on the same day that we noticed it is not working anymore. -only 3 weeks after we finally managed to get IHS Property Management to send someone to come and do the repairs- as a result of having to wait 3 weeks without a stove we had to make prevention for other cooking material so we short paid our rent with R1200 .witch I have informed them I was going to do as they took there sweet time to fix our problem. as Parents with children we could not let our kids go to bed without dinner -the guys came out to fix the stove and all was in order, unfortunately 3-4 days after we were told that there is an additional charge to the repairs (as far as i know you should notify of any charge or additional costs BEFORE THEY CAN COME OUT) not to be told afterwards -the costs in question will not be paid by me as i was not informed,

3) - We had a rent increase, witch was fine we had no problem paying the increased rent. however we were not informed of this increase, when my wife spoke to management they said that they did sent out n letter but most people did not receive such letter. my wife then asked for proof of this letter, of course there was none! until today we still have no notice of this increase.- As per IHS Management they do not need to make us aware of such increases as they can just adjust your debit orders as they want to.

4) - We had a very bad toilet leak in our unit, we also struggled to get them to fix it. only after my house have been flooded with toilet water and we had a terrible smell for days, they decided to send someone out to get it fixed. We had to take off work as they did not what to assist us after work.

5)-- Now that we chose to move out and gave our 30 day notice and paid rent for the last 30 days that we will be staying (full amount) we where told by IHS Property Management group that we can only again ONLY move out the last day of the month not a day before or a day after (according to me if i have paid the full amount and left the place as i got it i can move out any day of those 30 days as the full amount was paid,and if i made other arrangements with the new place now i need to change and take out extra costs because i can only move out on the last day of the month which is also during the middle of the week, as far as i know, my wife and i are normal people with normal working jobs and normal hours @ 8 hour work days) today 2017-11-17our 30 day notice was declined and we are not allowed to move out as per the lady because our reason for leaving is not up to their standards,

6) - Our Electricity pre-paid meter is extremely Hi, are paying more than a R1000 for electricity and we only there on weekend and after work, It costs us about R7050.00 to rent n small 2 bedroom unit from IHS.

7) -i am posting this today to let the people know that IHS PROPERTY MANAGEMENT is not a respectable renting agency as they do wat they whant and you as the tenant just needs to abide by there rules no matter if it is right or wrong. They also do not take the tenants complaints seriously. as they do not care about your human rights or your health. We have numerous complaints form Co - tenants of the same issues that we have had and in the end they were penalized and never got there deposits back as result of there complaints. Please read your contracts with them carefully as they leave out the small print and make you sign and agree to there terms and conditions without you paying to much attention to detail. That Complex has numerous empty unit as a result of this so please look for other renting agencies as you do not what to be in the same situation as we are at the moment. As i wont get my deposit back as per company in question, i will go on each and every social media platform to inform the good people of Gauteng regarding the company and that if they come across them not to support or encourage others to do so as they are there to rob you.

thanks Willem Schmidt Cell: **********