Definion of Unreliable people

<p>I was charged for a Meter Keypad that was changed in my unit, it was not working when I moved in and I called the metering company to assist since well the caretaker was useless. Once i brought this to Dylan Oelofse's "My account manager" attention, he assured me that the money should have been charged to the Unit's Owners account, this was done via email on the 27th of February 2017. Today is the 3rd of April 2017, I am still waiting for my money to be refunded to me by IHS property management. I have been communicating with two other problems with no success. All i want is my money back, they expect us to pay our rent on time they can't pay back R515.00 in 5 weeks. I keep on hearing that my refund has been paid, my question is to who? cause they haven't asked me who or how should they refund me.</p>