Debit order refund

I swear they don’t even deserve a rating of 1 star stay there at your ****en own risk. I’m currently based at Little Manhattan East Village, so these unruly people debited money from my account even though I’m serving noticing for that current month and when you call their offices that they should refund you your debit order as have I have other commitments to use it no response at all it’s been over a week now waiting for my refund and now they have blocked my numbers and it just goes straight to voicemail no assistance whatsoever. It’s a ****ty rental property anyone can get themselves involved with. I still want my money back.