*****ed ****S refusing to pay my deposit

I vacated Stanley Park in September 2017 and handed everything they requested me to submit in order to vacate. I'm still waiting for my deposit, I've called this so-called Candice Setton, whom I've never been able to reach ever since I vacated the place in September. They put your phone on hold for forever and a day. IHS has been nothing but a pain to deal with because they don't respond to emails nor calls. They told they've been changing systems and they now have a backlog hence they have not paid, they requested that I send through my proof of banking, which I did. When I follow up I'm sent from pillar to post, more often than not emails go unanswered. I'm taking legal action against these *****ed ****s, I'm reporting them to the NCC and I'm also in the successful process of reporting it to Carte Blanche, these ****s need to be exposed for what they are.