AS
Ann S
1 reviews | Active since Apr 2022
01 Jun 2025, 12:31
Suspected *****
My bank account has been debited for years by this group, they seem to trade under many names sometimes it's called Hotspotter and sometimes Phonebox and I suspect also Extreme Lifestyle, have contacted them via email, I got a reply with a ticket number and saying they are attending to it. I asked them to provide proof whereby I authorized the deductions. I feel that they get ones banking details from cell phone service providers fortunately I cancelled that contract!
Please people out there, check your debit orders and something called 'debicheck' on your banking app and take action.
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Replies (1)Ignition Group's replyOfficial
03 Jun 2025, 15:11Hi Ann. We are Sorry to hear that you've had a poor experience with our company. We apologise for any inconvenience this has caused and would like to make things right. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding.
Thank you
Ignition Group
Thank you
Ignition Group
Ignition Group's reply03 Jun 2025, 15:11
Official
Hi Ann. We are Sorry to hear that you've had a poor experience with our company. We apologise for any inconvenience this has caused and would like to make things right. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding.
Thank you
Ignition Group
Thank you
Ignition Group
