KG
Kimone G

1 reviews | Active since Jul 2024

17 Jul 2024, 03:18

PATHETIC ETHICS & UNPROFESSIONAL MANAGEMENT

Absolutely Disgusted by Vodacom cancelation department. I've been trying to cancel my contracts since February!!! I have even spoken to Manager by the name of Akshay from ignition group department and haven't recieved communication since then. I eventually had to call again myself from Netherlands(4 months later). I was assisted by a guy who explained and assisted me then and there however still was not impressed as while he was assisting me people screaming in the back ground " GO ON READY!!!!CALLS IN THE QUE!!!" ... Pathetic customer service !unprofessional! management should not be management if they speak to staff in that manner.

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Replies (1)
Ignition Group
Ignition Group's reply18 Jul 2024, 10:27
Official
 Hi Kimone, our apologies for any inconvenience caused. Please can you send an email to *** so that we can immediately assist you.

Thank you