NO CUSTOMER SERVICE

I am so disappointed in Ignition Group (and MTN) for the service received over the past two weeks. After completing an upgrade application last week, I called this morning to find out where my device is and was now told that the contract application has been amended and someone will call me? Last week contract was approved (I even received the contract document from MTN) but now it needs to be amended? Their attitude is "oh well, someone will call you". Absolutely no customer service! Cheryl Moreby ***