AS
Atish S

1 reviews | Active since Nov 2024

15 Nov 2024, 16:58

Never do business with Ignition mtn never you'll cry

App**** for a cellphone contract new line by calling mtn 135 and here I ended up talking to a consultant that's from ignition all well and good contract was done everything was approved as I am an existing MTN customer until today I have not received my device lady sent the debi check nicely accepted it now I'm in a situation where I do not have the device no one has called me to schedule a delivery nothing no one has even called me to do a follow up nothing I regret doing business with such a company who does not give a **** about a customer and mtn allows this type of bull**** to go on this is absolutely terrible for this type of customer service

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Replies (1)
Ignition Group
Ignition Group's reply18 Nov 2024, 10:24
Official
Hi Atish. We are Sorry to hear that you've had a poor experience with our company. We apologise for any inconvenience this has caused and would like to make things right. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding.