AJ
Angie J

1 reviews | Active since Apr 2023

27 Mar 2025, 12:54

IGNITION GROUP - BAD NEWS

If you DO agree to purchasing something through this organization, they ADD ON to your contact all sorts of service that you likely will NEVER use. I am being debited by them every month for add-on services that I would NEVER have agreed to (because I never did and do not need them). Their administration processes for cancelling this is inefficient at best - one is transferred from one person to another. I will go so far as to state that I have been de*****ed. I am a pensione, but they don't care. Returning their Debit Orders doesn't deter them either - they just keep on FORCING you to pay for services you NEVER agreed to, nor want. NO BUSINESS ETHICS - STAY CLEAR OF THEM.

0
Replies (1)
Ignition Group
Ignition Group's reply27 Mar 2025, 13:31
Official
 Hi Angie. We are Sorry to hear that you've had a poor experience with our company. We apologise for any inconvenience this has caused and would like to make things right. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding. 

 Thank you
Ignition Group