AJ
Angie J
1 reviews | Active since Apr 2023
27 Mar 2025, 12:54
IGNITION GROUP - BAD NEWS
If you DO agree to purchasing something through this organization, they ADD ON to your contact all sorts of service that you likely will NEVER use. I am being debited by them every month for add-on services that I would NEVER have agreed to (because I never did and do not need them). Their administration processes for cancelling this is inefficient at best - one is transferred from one person to another. I will go so far as to state that I have been de*****ed. I am a pensione, but they don't care. Returning their Debit Orders doesn't deter them either - they just keep on FORCING you to pay for services you NEVER agreed to, nor want. NO BUSINESS ETHICS - STAY CLEAR OF THEM.
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Replies (1)Ignition Group's replyOfficial
27 Mar 2025, 13:31 Hi Angie. We are Sorry to hear that you've had a poor experience with our company. We apologise for any inconvenience this has caused and would like to make things right. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding.
Thank you
Ignition Group
Thank you
Ignition Group
Ignition Group's reply27 Mar 2025, 13:31
Official
Hi Angie. We are Sorry to hear that you've had a poor experience with our company. We apologise for any inconvenience this has caused and would like to make things right. We have escalated your query and a manager will be in touch soon. We value your feedback and appreciate your patience and understanding.
Thank you
Ignition Group
Thank you
Ignition Group
