Unusable Treadmills & Unhelpful Staff at Ignite Fitness Ferndale

I recently joined Ignite Fitness and was excited to use the treadmills, especially since I prefer indoor running during winter. Unfortunately, upon arrival this weekend, I was very disappointed to find that none of the treadmills were functional. On top of that, the staff, particularly Sipho Marima, were unfriendly and unhelpful.

Having functioning equipment is essential for a positive gym experience. Despite reaching out to Sipho Marima about the treadmills, he was dismissive and unhelpful. He claimed the machines are regularly serviced, yet none were operational, and he couldn't point me to a single working treadmill.

I understand equipment issues can happen, but the lack of working treadmills combined with the unfriendly staff interaction is concerning. I expect Ignite Fitness to prioritize proper equipment maintenance and ensure a welcoming environment for members.

Before considering alternative gyms, I'd like to see Ignite Fitness address these issues and provide the quality service and facilities I signed up for.