lD
luvuyo D
1 reviews | Active since Jul 2022
05 Jul 2022, 15:39
this serves as a complaint for Ignite Fitness, Greenacres Branch, PE
hi
what is happening at this gym is ridiculous.
there hasn't been hot water for the last four months if not more.
we now have to travel to the Walmer branch which is further from where I live and further from work to get warm water.
I work out in the mornings before work, and cant travel from home, to gym, back home(for shower) and to work again.
the petrol price is going up every week and I'm not sure how we are expected to keep up with this travelling.
we cant be paying this much every month for a gym that is struggling to maintain itself.
they should give us an option to cancel the gym membership because virgin active members do not have this problem.
i hope this reaches the right ears.
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luvuyo D's updateReviewer Update
05 Jul 2022, 15:49oh, can i also add that it is the middle of WINTER
lD
luvuyo D's update05 Jul 2022, 15:49
Reviewer Update
oh, can i also add that it is the middle of WINTER
Ignite Fitness's replyOfficial
05 Jul 2022, 15:52Hi Luvuyo,
We are sorry about your experience at our Greenacres gym. Lauren-Lee from our Customer Services department will contact you shortly.
We are sorry about your experience at our Greenacres gym. Lauren-Lee from our Customer Services department will contact you shortly.
Ignite Fitness's reply05 Jul 2022, 15:52
Official
Hi Luvuyo,
We are sorry about your experience at our Greenacres gym. Lauren-Lee from our Customer Services department will contact you shortly.
We are sorry about your experience at our Greenacres gym. Lauren-Lee from our Customer Services department will contact you shortly.
