Take you money, and make you wait for yours

Why is there no ZERO star rating !? ow shamelessly ruthless Ignite Fitness can be. They are very quick to run a debit order (you have no choice), and take your monies monthly. My son moved away and had no recourse than to keep paying his contractual obligations. However, the error on Ignite Fitness side, effectively renewed his contract even though he requested the cancellation in writing, already in January. This was again communicated tonIF, when yet another subscription was deducted. Fault acknowledged on Ignite Fitness side, but yet to be corrected. I am told to wait 21 business days !!!!!