EJ
Em J
1 reviews | Active since Jul 2021
29 Jul 2021, 02:05
Staff turnover and Bad Classes
The gym at Randburg does not care about it's members and staff... Especially the staff from what I've seen. I joined this gym in December 2019 and the staff turnover is ridiculous. 6 staff members left within a month. One long-time staff member just left now and he gave very good Boxing classes and he was let go for reasons that are sketchy to me.... That gym is falling apart in many ways. I'm gonna cancel my membership.
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Ignite Fitness's replyOfficial
06 Aug 2021, 09:34Hi there Em Jay.
We are very sorry to hear that you aren't happy at our Ferndale branch. We are trying to ensure that our staff are happy and their is a great work ethic there.
We should see a lot more stability in the next few months with people becoming a lot more settled in their every day lives which then translates to a much better work environment.
Thanks for letting us know about the issue however.We will definitely bear it in mind from a customer experience point of view.
The Ignite Team
We are very sorry to hear that you aren't happy at our Ferndale branch. We are trying to ensure that our staff are happy and their is a great work ethic there.
We should see a lot more stability in the next few months with people becoming a lot more settled in their every day lives which then translates to a much better work environment.
Thanks for letting us know about the issue however.We will definitely bear it in mind from a customer experience point of view.
The Ignite Team
Ignite Fitness's reply06 Aug 2021, 09:34
Official
Hi there Em Jay.
We are very sorry to hear that you aren't happy at our Ferndale branch. We are trying to ensure that our staff are happy and their is a great work ethic there.
We should see a lot more stability in the next few months with people becoming a lot more settled in their every day lives which then translates to a much better work environment.
Thanks for letting us know about the issue however.We will definitely bear it in mind from a customer experience point of view.
The Ignite Team
We are very sorry to hear that you aren't happy at our Ferndale branch. We are trying to ensure that our staff are happy and their is a great work ethic there.
We should see a lot more stability in the next few months with people becoming a lot more settled in their every day lives which then translates to a much better work environment.
Thanks for letting us know about the issue however.We will definitely bear it in mind from a customer experience point of view.
The Ignite Team