Shocking customer service.

Shocking attitude from staff. Wow, was very excited to go and join the new gym on Somerset west and quickly phoned yesterday afternoon to find out what is the cost and if I can join immediately. I was transferred to a Amber and wow received some attitude like you would not believe. I think I asked her 5 times for her name. Was really not a nice experience. I though this morning that surely Head office has to know about this and pretty much got the same treatment from the executive assistant. Ignite I find it shocking that this is how one gets treated when trying to join your establishment.