1 reviews | Active since Apr 2018
Price increases without warning, bad facilities and zero communication
1. Gym upkeep is atrocious. Machines falling apart and breaking and often left broken for a long time and seats never repaired. 2. No aircon. Goes without saying, this is a huge red flag. The aircon at my Ignite was not operational for over a year and even after they "fixed" it, there were still issues and it barely works. The previous gym in the same building had a working aircon. 3. Slimy business practises and sudden increases. They put up the prices one month and hid the communication in fine print at the bottom of a newsletter. The next month they increased the prices AGAIN with no communication this time. 4. Awful customer service. They have not responded to my multiple queries about this change in fee structure. They have lost a customer, as I will be cancelling imminently.
I pay my account automatically via debit order and never missed a payment. So this is obviously an accounting error on their side. Nevermind the fact that it was I that was overcharged.
**** trying to fleece me further. STAY AWAY.
I pay my account automatically via debit order and never missed a payment. So this is obviously an accounting error on their side. Nevermind the fact that it was I that was overcharged.
**** trying to fleece me further. STAY AWAY.
