Paid registration fees to join a closed Gym

I've recently signed up to join the Cape Town branch of Ignite Fitness - on 1 November 2024 to be exact, Contract was finalised on 6 November 2024. When having trouble registering for the app, I logged a query via the website. Following now response, I decided to go do it in person at the gym. Little did I know that the gym has closed. No one communicated the closure of the branch, I can't even get hold of the trainer that signed me up. Why would you allow people to register knowing the branch is going to close. And I can't even transfer to a different branch, because it is completely out of route. I would like a FULL refund of my registration fees and my debit order cancelled with immediate effect. Please and thank you.