Not bad service NO service!

Use to love this gym, so accessible for everyone. Even with the occasional equipment breakdown it's always a pleasure going there, HOWEVER their admin office definitely need to learn something about customer service. 2 Weeks ago my debit order didn't go off, on their request I made an immediate manual payment, of which proof was send to then, 3 times! After witch they attempt to deduct money again. Even after the payment almost 2 weeks ago my gym card is still blocked!They are so quick to block you but when they need to deliver there is no service. I've send them numerous emails now, NO REPLY! I think this gives me ample of grounds to cancell my contract. Sorry Ignite we don't compromise with service. Great service from your front desk staff but unfortunately your backend staff spoiled the relationship.