Money taken on the wrong date. Not a very good experience with them.

What a roller coaster ride. First I open an account and get told I can have 2 members beneath me at a discounted rate. After a few weeks of struggle I then get told only 1 person is allowed on the account with me, the other has to open up their own contract as head office decided to change the rules. So that was my first issue as this is not what was quoted to me by their sales person, It then took over a month for them to sort the second person's contract out because of this. After that we got told we have to have the debit order go off on the first. So I contact head office only to be told no, you can select your own date. But that they cannot change the debit order that's already in place and can only be changed from their next debit order run. So I say that's fine, but my debit order will bounce. They say I wont have access to the gym until the payment has beeb made which is fine with me, they advise if I make payment directly at the gym I will have access agaun. So I do that on the 14th and pay a R50 penalty fee as well for the debitborder bouncing. Only to have them try debit the funds off my account a second time in the same month after I've already paid. And because it bounced it charged me another R50 plus blocked my card. So I complained about this advising that they told me I will have to pay directly at the gym as I will only be allowed access once payment has been made but then they try take money off my account again a day after I pay directly at the gym? They refuse to take this charge off because I made payment after they already submitted the debit order run. If I had known the next debit order would go off in the same month I would not have paid at the gym directly and would have waited until the debit order went off. Now, on the 26th of February. A mere 2 weeks later, they have debited my account again by R570. This amount is not what I pay per month and it was taken out of my account on the 26th, this is not as per any of the agreements I have signed. I now cannot pay my rent. This is why I requested that the debit order be done on the 15th. Now what do I do? It's a Saturday and their head office is closed. I cannot cancel as I have a contract with them and will have to pay a massive cancellation fee even though I would like to cancel because it is all too unproffessional and no one actually knows how anthing works there. I would highly appreciate it if ignite would contact me and atleast refund me my money and to have it be debited on the 15th as per the agreement I signed with them. I dont think this is roo much to ask for.