LD
Liezel D

1 reviews | Active since Jul 2018

16 Mar 2022, 10:51

Membership

My membership comes to an end at the end of March but I have to give 1 month's notice before cancelling?? It's a membership coming to an end when it's suppose to, I am not cancelling my membership before the membership end date. So my last payment should be end March but because i didn't give a month's notice before cancelling my last payment will now be at the end of April. How dumb is it that i have to cancel a membership already coming to an end.

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Replies (1)
Ignite Fitness
Ignite Fitness's reply16 Mar 2022, 10:56
Official
Hi Liezel,

We're sorry to hear about your experience, Lauren-Lee from our customer services department will contact you shortly.