AM
Ashailyn M
1 reviews | Active since Jan 2018
08 Sept 2021, 14:45
*******ly debiting my account even though the contract ended in December 2020
My contract was meant to end during December 2020; However, I was debited in January. I sent an email advising that this is incorrect and to advise and no response was provided.
The debit stopped, but then re-started again randomly in August and is continuing.
This is ******* and a breach of contract; which I was promised by the sales agent would never happen when I took out the contract.
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Ignite Fitness's replyOfficial
14 Jan 2022, 14:35Hi Ashailyn. Apologies for your experience and for our tardiness in response. These issues were mainly due to freezing of accounts during lockdown and we believe the matter has now been resolved. If not, please let us know and we will resolve immediately.
Ignite Fitness's reply14 Jan 2022, 14:35
Official
Hi Ashailyn. Apologies for your experience and for our tardiness in response. These issues were mainly due to freezing of accounts during lockdown and we believe the matter has now been resolved. If not, please let us know and we will resolve immediately.