TM
Themba M

1 reviews | Active since Feb 2018

05 Oct 2022, 14:35

Ignite Fitness Southgate

Ignite fitness wants to collect on a contract that had expired. I signed a 1 year contract with Ignitte fitness Southgate. At the time the gymn was under construction. Two debut orders were returned to me as the gymn construction was delayed and the gymn was not opened. I kept on receiving updates in terms of the construction progress. This lasted for the whole year. I was not bothered as they had stopped deducting money from my account. When I did receive an email that the gymn was opening, it was exactly 7 days after my contract had lapsed. I am now being hounded for a R3851 outstanding. I went back to check on my contract if perhaps there was an automatic renewal, or something to that effect. My contract was exactly for 12 months with no frills. To date Ignite is unable to explain what the R3800 is for. Even after I had sent e mails, I still get sms'es to the effect that I am ignoring them. This after I had had numerous to and fro emails to Percival and Zady Cupido trying to explain and get their side of the storey with no luck.

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Replies (1)
Ignite Fitness
Ignite Fitness's reply31 Oct 2022, 18:09
Official
Dear Themba M, Thank you for bringing this to our attention. Please share your details via this link, https://ignitebrand.goreview.co.za/goreview-crm?revid=PgUhes so that a member of our team can get in touch. We hope to hear back from you, soon. Sincerly, Ignite Fitness