eP
emilia P

1 reviews | Active since Jan 2016

11 Mar 2021, 20:52

Ignite fitness signed me up without my consent or signature - ******* action

Ignite fitness called me a few days ago wanting me to sign up again after I closed down my account a few months ago. I told them I would think about it but I never planned to join again due to several personal reasons. They registered me without my signature or consent. I did not sign a new contract. What they are doing is ******* and I will contact my lawyer if so much as a cent goes off my account. This is disgusting and unbelievable behaviour.

0
Replies (1)
Ignite Fitness
Ignite Fitness's reply18 May 2021, 11:53
Official
Hi there Emilia.

We apologise for the service you have received from us. 

This was clearly an oversight and not anything we advocate doing on a regular basis. We are very sorry that this happened to you and we will definitely learn from this going forward. 

Thank you for bringing it to our attention.

The Ignite Fitness Team