MR
Marelize R

1 reviews | Active since Jun 2022

27 Jun 2022, 13:21

Ignite fitness *********** loyal customers

I have been a loyal customer of Ignite Fitness for almost 4 years now. When I went on the website more than 2 months ago I saw their monthly fee is R355 for a 24 month contract (please bare in mind I only take 24 month contracts as I love my gym) I'm currently paying R550.00 for me alone. I went on today to have a look again and saw it's still at that amount when I phoned in to ask. They advised that it is a "special" running.....it is absolutely ridiculous that the loyal customers are being ********** by the gym. This is just becoming another Virgin Active...ripping people off as much as they can.

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Replies (1)
Ignite Fitness
Ignite Fitness's reply27 Jun 2022, 13:34
Official
Hi Marelize,

We're sorry you've had this experience.  Lauren-Lee from our customer services department will contact you shortly.