GB
Glenn B

1 reviews | Active since Oct 2017

29 Nov 2022, 13:29

IGNITE FITNESS HARASSMENT

It has been almost over three years that I advised Ignite Fitness that due to having lost my job due to Covid measures and yet they still harass me regarding me being in arrears regarding my contract. On three occasions I spoke to management and was advised telephonically that this would be cancelled and that I was not to worry as my situation was understood. Well that call was made 3 times and on each occasion I was advised that everything was fine and any arrears had been cancelled. Obviously communication is as bad as the companies so called personal training staff. In that period the Milnerton Gym had 3 different managers and now after almost three years they are again harassing me for money. I have it in writing but it appears that I will need that document to prove how shockingly out of touch this company is. I would advise against ANYONE JOINING THIS USELESS GYM.

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Replies (1)
Ignite Fitness
Ignite Fitness's reply02 Dec 2022, 13:20
Official
Dear Glenn B, We are concerned to see this review. We apologise for any inconveniences caused by the circumstance of your account. Please follow this link, https://ignitebrand.goreview.co.za/goreview-crm?revid=JuCTWm so that our team can get in touch with you. We look forward to hearing from you. Warm Regards, Ignite Fitness