1 reviews | Active since Sept 2018
Ignite Fitness: Cannot Ignite even a small sweat when there is no Gym.
If I could give a Zero star rating I would. Joined last year in May at the Randburg Branch, in Ferndale, close to the Ferndale on Republic shopping centre. Paid for a full year, and two months after I joined, the Ignite Fitness club closed down. No Refund, Zero communication about a refund, no follow-up to my e-mails.
So I paid, in effect, 12 months' membership fees for 2 months' access. What an Excellent deal for Ignite Fitness...Not such a good deal for me.
There are 5 Ignite Fitness clubs remaining in South Africa: Ignite Claremont, Ignite Somerset West, Ignite Port Elizabeth, Ignite Southgate Johannesburg, and Ignite Menlyn Pretoria. Just to give you an idea, when I joined the Ignite Fitness Randburg club, it was a 7 minute drive from me: WITH traffic. I live in the north. Southgate is a 27min drive for me (if there is no traffic), Menlyn, about an hour and 15mins drive if there is no traffic.
Now, to top it off: Ignite Fitness Keeps Sending Me E-mail invites to take out a new membership with them; after they've left me hanging with an unfulfilled contract of 10 months and no communication about re-imbur*****t because the Ignite gym closed down two months after I joined!! Terrible customer service: The Absolute Arrogance and Gall of this Wet Blanket.
***: KINDLY re-imburse me and STOP inviting me to join your other 5 gyms across ALL of South Africa: I Am Not Interested, Because I Do Not Know How Soon They Might Also Be Closing Down: Last time, I trusted your marketing team and two months later it was Proven That Ignite Fitness Randburg was Not to be Trusted.
Refund me and Tell your Marketing Team to Stop Contacting Me!!
