Ignite fitness

I had a one year contract with the gym and it was scheduled to expire July 2020. Lockdowm happened and no communication happened that my contract was extended and then I was placed on a month to month contract. I've accumulated debt and what makes matters worse is that the above company goes into my account any time of the day, 3 or 4 times a day which has cost me alot of bank charges. I requested a copy of my contract it been over 3 weeks waiting. I've submitted an email, and a copy of that email to the port elizabeth branch when I was called by a consultant the branch had no idea. The incompetence of the company has disgusted me because nowhere was I told that after the contract expires that it will continue on a month to month. I need an urgent explanation all they doing is creat alot of bank charges to which this month was R1900.