CP
Courtney Papé

1 reviews | Active since Aug 2022

01 Aug 2022, 10:51

GA branch

Greenacres branch in Pe.No aircon for almost 2 years now and no hot water for months! R460 a month to gym in a breathing ground for bacteria? And not even able to take a warm shower after your workout in winter or all times.Canceled my contract and paid the cancelation fee yet they still want a month's notice for a facility I don't use. Their cancelation department have the nerve to tell me the issues have been sorted a long time ago yet I call and the Greenacres branch inform me that still no hot water or aircon. Sort your facilities because I can guarantee no one wants to gym in those conditions.

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Replies (1)
Ignite Fitness
Ignite Fitness's reply01 Aug 2022, 11:09
Official
Hi Courtney, thanks for reaching out. Your complaint has been dealt with internally with our cancellations department. We will make contact with you again shortly.