Complaint about Ignite fitness in Milnerton Cpt

Hello,I want to complain about ignite way of doing things.an acquaintance from overseas came here before lockdown and while gym re opened he wanted to get fit before all borders reopen so I took him to sign a 1 month contract basis until he returns. Joshua the consultant told us we need to provide bank account and Id for admin purpose and agreed to pay cash monthly untill the guy return.after full month we told Joshua that borders are open and he wanted to return home. They started debiting my account and don't want to cancel my details.I was told by Joshua that my account was admin purposes and now Joshua is denying everything. I have proof that my acquaintance paid cash and can't carry on because that he left. My acount is hake by them and keep on debiting Sep and October. Pls assist as I m so upset with them. It is ignite Milnerton Cape town precisely