HA
Hamid A
1 reviews | Active since Mar 2011
02 Jul 2021, 08:31
Cancelled but debit still taken
I cancelled my membership last month and was promised heart and soul no further fees will be debited and they would allow me to continue gyming as they owe me 3 months of lockdown which was paid but I could not attend. Now another debit taken...wth!!! Please pass me the relevant Ombudsman details to further this complaint.
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Ignite Fitness's replyOfficial
06 Aug 2021, 10:41Hi there Hamid.
Apologies for the customer service you received regarding this issue. We have been told that your refund has been sorted.
Once again, our sincere apologies with this matter,
The Ignite Team
Apologies for the customer service you received regarding this issue. We have been told that your refund has been sorted.
Once again, our sincere apologies with this matter,
The Ignite Team
Ignite Fitness's reply06 Aug 2021, 10:41
Official
Hi there Hamid.
Apologies for the customer service you received regarding this issue. We have been told that your refund has been sorted.
Once again, our sincere apologies with this matter,
The Ignite Team
Apologies for the customer service you received regarding this issue. We have been told that your refund has been sorted.
Once again, our sincere apologies with this matter,
The Ignite Team