SB
Sinazo B

1 reviews | Active since Oct 2020

15 Apr 2021, 11:43

Bad Service

I have been a member of Ignite fitness Gym in Port Elizabeth for over 2 years, not once have i not paid my account even during lockdown, we were asked to pay to get a couple of months free gym access and i did just that, this year i have been Having issues since the year started to an extent that I don't even go yo gym, there's always issues with my membership and it's very stressful. They have been promising to sort everything out but none of them have done so.

0
Replies (1)
Ignite Fitness
Ignite Fitness's reply13 May 2021, 16:13
Official
Hi there Sinazo.

We are terribly sorry to hear about your bad customer service story. We will get a consultant to give you a call to sort out the issues you are having with your membership asap.

Apologies once again for any inconvenience caused.

The Ignite Fitness team