Bad Service

I am completely disgusted at the response time from my gym's complaint department.

I have contact this gym multiple times in the last 3 months, and my issue is still not resolved.

I feel like the person or person dealing with the complaint is not formally trained or lacks expertise to respond to my enquiry.

I am completely unhappy as a customer and have lost the interest to deal with them, I have sent and email and have been contacted via telephone and was advised they would call before end of business on Tuesday, I received a half proof email which I response to almost within the hour. 48 hours later still no response.

Ignite fitness has shown they are lacking in customer service, and in actual fact DO NOT value me as their client.