bad customer service

The service which this gym is offering is sooo bad and they force you to a contract which few days later you can not cancel and you done even have to pay the joining fee to join , they load your details in the system with you knowing , and in few days when you wants to cancel you must pay termination fee for that , this happened to me and a colleague of mine as well, this gym is forcing you to a contract , which wen you want to cancel its 60% you must pay . Do not think that the are following the right consumer right.

The worst ting they do not even get back to you according to your complain