AH
Awethu H
1 reviews | Active since Oct 2018
15 Oct 2018, 18:50
BAD CUST SERVICE AND **** TO MAKE A SALE
BAD SERVICE
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Replies (1)0
Replies (1)
Ignite Fitness's replyOfficial
17 Apr 2021, 15:23Hi there Awethu.
Our humble apologies that you received such bad service from us in 2018. We also apologise that no one has gotten back to you on your review since then.
Both are completely out of line and we take full responsibility for that. We are getting our house in order, and whilst that is no excuse for what happened to you a few years back, we are trying to ensure it doesn't happen again.
We are a growing company that is wanting to create a great member experience for all concerned.
Thank you for your review as it highlights the type of company we certainly didn't start out to be. We will do better!
Our apologies once again.
The Ignite Team.
Our humble apologies that you received such bad service from us in 2018. We also apologise that no one has gotten back to you on your review since then.
Both are completely out of line and we take full responsibility for that. We are getting our house in order, and whilst that is no excuse for what happened to you a few years back, we are trying to ensure it doesn't happen again.
We are a growing company that is wanting to create a great member experience for all concerned.
Thank you for your review as it highlights the type of company we certainly didn't start out to be. We will do better!
Our apologies once again.
The Ignite Team.
Ignite Fitness's reply17 Apr 2021, 15:23
Official
Hi there Awethu.
Our humble apologies that you received such bad service from us in 2018. We also apologise that no one has gotten back to you on your review since then.
Both are completely out of line and we take full responsibility for that. We are getting our house in order, and whilst that is no excuse for what happened to you a few years back, we are trying to ensure it doesn't happen again.
We are a growing company that is wanting to create a great member experience for all concerned.
Thank you for your review as it highlights the type of company we certainly didn't start out to be. We will do better!
Our apologies once again.
The Ignite Team.
Our humble apologies that you received such bad service from us in 2018. We also apologise that no one has gotten back to you on your review since then.
Both are completely out of line and we take full responsibility for that. We are getting our house in order, and whilst that is no excuse for what happened to you a few years back, we are trying to ensure it doesn't happen again.
We are a growing company that is wanting to create a great member experience for all concerned.
Thank you for your review as it highlights the type of company we certainly didn't start out to be. We will do better!
Our apologies once again.
The Ignite Team.