NM
Noxolo M

1 reviews | Active since Jan 2017

17 Nov 2020, 14:44

Appalling service. Stay away

Terrible customer service. I've been trying to sort out an irregularity on my account and till this day it has not been fixed and they refuse to stop debiting my bank account.

The accounts department doesn't know what they're doing and they have very poor communication.

Stay away from this gym. Very appalling service.

0
Replies (1)
Ignite Fitness
Ignite Fitness's reply06 Aug 2021, 11:04
Official
Hi there Noxolo.

Our apologies for customer service you received from us. We are trying to ensure that our customer experience is much improved in the future.

Thank you for bringing it to our attention.

The Ignite team