**** AND RUDE SEVICES FROM YOUR BRANCH AND HEADOFFICE!!

On the 1st or 2nd of December 2022 I went to Ignite fitness Cape Town CBD to sign up for my Gym contract. Because the sales agent Jones has been nagging me to sign up I went and done it. I offered to come back cause I did not have much time and he convinced me that it would not take long - I stayed. He briefly went through the agreement and confirmed that December would be free and that I'll end up paying my first installment END of January 2023.

1st of January an amount of R395 went off. I went and queried it and the sales agent JONES ****!!! saying that he said the first debit would go off on the 1st of Jan and not the end of Jan 2023. After he enjoyed his commission from misleading me during December. I then demanded to have my contract cancelled.

THIS MORNING IGNITE HEAD OFFICE CALLED ME. THE ARROGANTLY RUDE WOMAN BY THE NAME OF SIPHOKAZI KEPT INTERUPTING ME WHILE I SPEAK TO LAY OUT MY FRUSTRATION. BECAUSE I TOLD HER TO LET ME FINISH SHE SAID "THEN WE'RE DONE" AND DROP THE PHONE IN MY EAR!!!! WHAT BULL **** SERVICE IS THIS!!!

WILL NOT STOP UNTIL SHE AND JONES ARE DEALT WITH!!!

JONES MISLED AND ****MED ME TO HIS BENIFIT AND I'M LEFT TO PAY THAT DAMAGES!!!??? I have never ONCE!!!! used your facilities and SIPHOKAZI CALLS ME WHILE I AM AT WORK NOT ASKING IF THIS IS A GOOD TIME JUST GO ON AND SPEAK, I GAVE HER MY TIME JUST TO TALK *** TO ME AND SLAMMED THE PHONE IN MY EAR!!!??