We Fix Tygervalley - unprofessional

When checking my device in the assistants were complaining about other customers and how unreasonable customers are. After a week i went to check on my device as no one called or messaged me. They said they did both, i found the assistant had taken my email down incorrectly and i checked my text messages and i definitely received nothing from them. They then told me my device had other faults which was checked by them and was working when i handed the device in. I asked to speak to a technician and they said none was available but a technician will call me back on Monday. Needless to say that there has been no comms from them. Canal Walk WeFix serviced me so well in the past but when i eventually get my device back from Tygervalley, i will never be going back there.