Worst Service Received from WeFix.

If I could give this company a no star. I would. I have not received any service from the La Lucia branch after trying to get a replacement battery. I contacted the La Lucia branch which is the closest to me. After contacting the branch Last week Saturday the 22nd of December and speaking to one of the consultants Shane, who advised me that I would be able to bring my phone in today on the 27th on December because of no stock availability. I call them today and the battery is not there at the branch. Another lady Susan then advised that Shane was not available. And that she knew nothing about this or the battery. Susan then advised me that she is now not sure of the ETA of the replacement battery. No one had contacted me back after making several calls to try and get hold of Shane. I contacted head office and one of their sales consultants advised that she will send an email to the branch manager for them to get hold of me. Still waiting.... I will no longer require to get my phone repaired by this company as this specific branch has really made a bad name for itself from the lack of service and efficiency.