Worst Service Ever!

Like so many other institutions in this country, weFix join the "BAD SERVICE" Club. I can only assume that your slogan; "we make it better" was a very bad joke, written by someone who has obviously never dealt with your establishment. On the 30th of October 2018, my husband handed in a tablet for fixing at your Somerset West Mall branch. After numerous unsuccessful phone calls, visits to the store, phone calls to Head office in Cape Town, driving up and down, we finally, after 3 months, received an answer as to what was actually the matter with the Tablet. Apparently the Motherboard needed replacing. At the end of January 2019, after yet another avalanche of calls, emails and petrol money wasted, we received the Tablet back. Imagine our surprise, when we realized that none of the buttons worked - even though they were in perfectly good working order when we gave in the tablet in October 2018. To our utmost joy, we needed to hand the tablet back to weFix, in order for them to fix the mess they made. Just to find out that we now needed to pay a further R539 (after the payment of R3700 to fix the motherboard) for parts that worked FINE when we entrusted our property to weFix. For as long as I live, I will never recommend ANYONE from handing in their property to weFix. Be assured that none of our friends or family will ever bring something to your stores again. This was by far one of the most unpleasant experiences we have had and we will definitely not be returning any time soon.