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THATO T

1 reviews | Active since Dec 2016

31 Dec 2016, 18:31

Worst service ever

<p>so I went to the store at menlyn also known as we fix at 18:00 31/12/16<br />they didn't have any name badges but I know I was dealing with both the ladies at the store. <br />I was there to inquire about a drown for pictures that I had seen in the store and when I asked one of the ladies she didn't even care about what I had to say, handed me a paper with prices and continued speaking to her friend. When I asked why she was so grumpy she responded that she had not had a meal the whole day ( like I'm the one that's supposed to feed her) . When I continued asking she stood up and said" I'm not gonna deal with people like this". And worked about. When I asked the other colleague that remained behind what the name of the other lady was she said why didn't I ask the colleague. Maybe I should've worked in there with a suit to be taken serious. I'm pretty sure there is always cameras on there to see what happened. I felt like it was a self service shop as I had to ask and answer all the questioned I had.</p>

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Replies (1)
weFix
weFix's reply05 Jan 2017, 17:13
Official

Dear Aubrey,

As per our telephonic conversation, I would like to once again apologize for the service that you received from our Menlyn Branch. I can promise you that this is not the level of service that we strive to give to our customers.

I am looking forward to our meeting tomorrow, and to hopefully do more business with you in the future.

Should you ever be in need of any assistance, please feel free to contact me on ***.

Best Regards,

Jeanice

Branch Manager of WeFix Menlyn