MK
Myrim K
1 reviews | Active since Jan 2014
10 Feb 2022, 09:25
Worst Service and poor communication @weFix Repair Specialists
Took my phone in for a damage report for an insurance claim and was told it would take 3-5 days. To date (2 weeks later) i have heard no response. Sent emails, yet still no response. My insurance claim period is soon to lapse due to them not providing me with the damage report.
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weFix's replyOfficial
22 Feb 2022, 15:28Good day,
Thank you for taking the time to send this through to us,
We do apologize that the assessment has taken so long as our Canal Walk store was experiencing a backlog and we are sorry that this was not communicated to you.
Furthermore, we see your job is awaiting a quotation response. We have resent you the quotation and report.
Could you kindly confirm if you have received it and how you would like to proceed?
Best regards,
weFix
Thank you for taking the time to send this through to us,
We do apologize that the assessment has taken so long as our Canal Walk store was experiencing a backlog and we are sorry that this was not communicated to you.
Furthermore, we see your job is awaiting a quotation response. We have resent you the quotation and report.
Could you kindly confirm if you have received it and how you would like to proceed?
Best regards,
weFix
weFix's reply22 Feb 2022, 15:28
Official
Good day,
Thank you for taking the time to send this through to us,
We do apologize that the assessment has taken so long as our Canal Walk store was experiencing a backlog and we are sorry that this was not communicated to you.
Furthermore, we see your job is awaiting a quotation response. We have resent you the quotation and report.
Could you kindly confirm if you have received it and how you would like to proceed?
Best regards,
weFix
Thank you for taking the time to send this through to us,
We do apologize that the assessment has taken so long as our Canal Walk store was experiencing a backlog and we are sorry that this was not communicated to you.
Furthermore, we see your job is awaiting a quotation response. We have resent you the quotation and report.
Could you kindly confirm if you have received it and how you would like to proceed?
Best regards,
weFix