Worst Service

I need my samsung to go in and get a screen fix- phoned adh premium (cover the warenty of the screen) they told me that they dont have a service center in George only in cape town- told me yo take it to we fix in Garden route mall (george where I live) I phoned We fix in garden route mall and explained to them the situation- the lady told me over the pgone that its not a problem i must bring it in and they will send it to their cape town branch.

Got to the mall today, told the lady there that I need to send it via them to cape town she told me no! I said to her nicely that I spoke to someone over the phone and that they said it was fine. She looked at me (like im annoying her) went to the back (office of sorts) came back and said "like I told you- you need to take it to Cape Town yourself"

No im sorry about the inconvenience No ill see what I can do for you ma'am No we dont normaly do this but let me try.

JUST NO! As a client I felt imbarrenced and let down as I took the time to make sure thats what I had to do.

Will not recomend them!

Vernice Venter