Worst Service

Booked in my iPad3 6 Feb for cracked screen. Was told it would be done in 24 hours, I've heard nothing to date despite numerous attempts to call them. No one answers the phone, it's been 8 days now. I've called the whole day today.I should have gone to Apple direct. GN03788. I wouldn't recommend their services. Should've checked hello peter first, their record speaks for itself.