Worst experience

I took my phone into the WeFix store in Ilanga Mall in Nelspruit to repair a cracked screen at the end of July. The phone was a month old and worked perfectly except for the cracked screen. When I picked it up again there were scratches in the metal cover all around the edge of the new screen and the WiFi would not connect at all. After dealing with the receptionist with a terrible attitude I contacted the manager and was told to once again bring my phone in for diagnostics as to why the WiFi wasn't working. The whole time I was told that it was unlikely that they had caused the damage. When I dropped the phone in the morning the cover didn't have one scratch on it and the WiFi worked perfectly, in the afternoon when I picked up the phone the cover was covered in dents and scratches and the WiFi would not connect at all. Where else could the damage come from? They still haven't even taken any responsibility. They have had my phone for more than a month now and the last time I heard from them was 3 weeks ago. I have had to buy a brand new phone and WeFix doesn't care at all about the impact this has had on my time, convenience and finances. I wish I never walked into their store and hope they continue to lose customers.