JS
James S

1 reviews | Active since May 2012

25 Jan 2016, 14:13

What a disappointment!

Drove all the way to Pavilion to fix my Iphone 5 s<br> Everything was supposed to be fixed in a few hours. Then got a call that sorry the screens that they use to replace it with is faulty!!!<br> So we have to wait another day for the phone. Explanation seems to be that the batch of screens are faulty.<br> Really its already broken before its even in the phone.<br> What parts do you use?<br> Could have gone to the corner cellphone place by the Lawnmower dealership instead!!!<br> There at least the screen breaks a few weeks later.<br> Ifix?no Itry, Isorry nofix....

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Replies (1)
weFix
weFix's reply25 Jan 2016, 20:03
Official
Hello Jamboee,

Please accept our sincere apologies for the inconvenience.

However unusual, it happens from time to time that some parts are not up to scratch. It is the reason we offer a lifetime warranty which mitigates your risk.

We admit that it being faulty upfront already is not good but we'll soon be able to supply you with the correct part that we're confident will serve you as intended.

iFix Pavilion will be in touch as soon as the fresh stock arrives.

Kind Regards