1 reviews | Active since Jan 2018
#wemakeitworse
I’ve sent my iPhone 6s for a screen replacement at weFix. Initially they promised functional screens amd quick fix. I was impressed. However, it all came to an end after I received my phone back and the screen turned out to be less than 50% responsive to my touch. Felt like my iPhone lost its value. The quick response and zoom wasn’t there anymore. The colours appeared differently aswell. As result I returned my iPhone and they blamed it on a faulty screen, after I paid nearly R2000 for it. However they replaced it with another screen, which to my suprise turned out to be just as bad as the first screen. Again, I returned my iPhone and once again it was blamed on a faulty screen. The 3rd screen they put on seemed to be better than the other 2 screens, however, after a few days of use it started freezing, the touch becomes less responsive and it malfunctions 7 out of 10 times. I am very disappointed in this product. It honestly feels like I don’t have an iPhone anymore. It’s frustrating to have paid so much money for such a low quality, disfunctional product. Wefix, youmadeitworse
Good day Chantel
I am so sorry for this. A team-member will be in contact with you shortly to assist in resolving this for you. We always strive to make our clients' experiences the best that they possibly can be with us. It is unfortunate that we appear to have failed you but we assue you that we will do everything possibly at this stage to turn this around for you.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, weFix
Good day Chantel
I am so sorry for this. A team-member will be in contact with you shortly to assist in resolving this for you. We always strive to make our clients' experiences the best that they possibly can be with us. It is unfortunate that we appear to have failed you but we assue you that we will do everything possibly at this stage to turn this around for you.
Sincere regards,
Giselle Nareen - National Customer Experience Manager, weFix
