1 reviews | Active since Feb 2018
#wemakeitbetter NO YOU MAKE IT HORRIBLE!!!!
Since I booked my Hauwei P10 Plus at weFix Centurion on the 19 Feb 2018 I only have received HORRIBLE service!!! It has been 27 working days and I have received NO feedback or any from of communication on when my phone will be done. I literally have to call them, when they answer the phone! which usually NEVER happens!!!(I have called 6 times this morning and no answer) to ask if there is an update on my phone and I have to hear the same excuse for the last 7 weeks. They have NO STOCK. They promise me they will call me back with feedback but I have never received a call back. There slogan #wemakeitbetter is so far from the truth!!! NOTHING about there service is making me feel better!!!! If I don't receive any feedback from weFix this week I will be collecting my phone and taking my business somewhere else cause I am 110% sure I will get better and faster service!!!
Good day Laura.
Apparently you have been assisted on our other social media platforms and the store has contacted you to advise that your device should be repaired and ready today if all goes well?
We trust that the above is in order and are truly sorry for the lack of communication and delay with your job and can assure you that this will be addressed and rectified.
Kind regards,
Giselle Nareen - National Customer Experience Manager, weFix
Good day Laura.
Apparently you have been assisted on our other social media platforms and the store has contacted you to advise that your device should be repaired and ready today if all goes well?
We trust that the above is in order and are truly sorry for the lack of communication and delay with your job and can assure you that this will be addressed and rectified.
Kind regards,
Giselle Nareen - National Customer Experience Manager, weFix