SvdM
Schalk van der Merwe
1 reviews | Active since Aug 2021
24 Aug 2021, 08:59
WefixCapetown excellent service
Recently my phone was booked in at Wefix Capetown for repairs. Unfortunately the store was ****** resulting in my phone being lost. Wefix contacted me immediately and explained the situation as well as their plan of action to replace my device. With constant emails and a phone call, all of them highly professional and very friendly, they communicated with me until the process was finished. Which happened within 10 days after they initially said it would take up to 3 weeks. These guys really impressed me with their service and made me feel valued. I highly recommend them regarding repairs to phones.
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weFix's replyOfficial
24 Aug 2021, 10:22Dear Schalk
We want to thank you for taking the time to post this review. This ordeal has been very traumatic and we are extremely grateful for your patience and understanding during this difficult situation. We know that there was inconvenience due to this unfortunate incident, however, comments like yours keep us motivated in trying to deliver something special to our clients. We truly appreciate these kind words. It's comforting knowing that there are people out, like you, whose best intentions are to collaborate, grow and fix.
Sincerest thanks and best regards
weFix
We want to thank you for taking the time to post this review. This ordeal has been very traumatic and we are extremely grateful for your patience and understanding during this difficult situation. We know that there was inconvenience due to this unfortunate incident, however, comments like yours keep us motivated in trying to deliver something special to our clients. We truly appreciate these kind words. It's comforting knowing that there are people out, like you, whose best intentions are to collaborate, grow and fix.
Sincerest thanks and best regards
weFix
weFix's reply24 Aug 2021, 10:22
Official
Dear Schalk
We want to thank you for taking the time to post this review. This ordeal has been very traumatic and we are extremely grateful for your patience and understanding during this difficult situation. We know that there was inconvenience due to this unfortunate incident, however, comments like yours keep us motivated in trying to deliver something special to our clients. We truly appreciate these kind words. It's comforting knowing that there are people out, like you, whose best intentions are to collaborate, grow and fix.
Sincerest thanks and best regards
weFix
We want to thank you for taking the time to post this review. This ordeal has been very traumatic and we are extremely grateful for your patience and understanding during this difficult situation. We know that there was inconvenience due to this unfortunate incident, however, comments like yours keep us motivated in trying to deliver something special to our clients. We truly appreciate these kind words. It's comforting knowing that there are people out, like you, whose best intentions are to collaborate, grow and fix.
Sincerest thanks and best regards
weFix