1 reviews | Active since Mar 2017
WeFix Woodlands in PTA, terrible service
<p>WeFix Woodlands in Pretoria East replaced my battery and fixed my speaker in Decemeber 2016 for my iphone 6s. A month later the battery started draining out like crazy. I took it back to the store in February where I left it over night. The same day I took it, the battery went from 89% to 60% in an hour without me using the phone. I went back on that same day, of which the ladies at the front desk wanted to tell me that its my usage which it wasnt because I hadnt used the fone at all as I was in church. They said they dont have the battery in stock and would call me within the necxt couple of days. 1 week later I went back after no call. Another lady took my number and said they dont have the battery in stock but it takes 2-3days to locate where there is a battery and for it to then be sent to the Woodlands store and she will give me a call to bring in the phone. Its a week and a half later, still no call. The warranty on the battery is 3 months and will be up on the 22nd of March and still no solution! My phone is worse off than before the battery change in December. Zero cutomer service s****s, if you say you will call then call with an update.</p> <p>Previously went to WeFix Menlyn two years ago, brilliant service in comparison to this nonsense by the woodlands branch, where staff dont take you seriously.</p>
Hi there,
We do wish to apologize for the lack of feedback. Please note that we have made contact with the store team who will be in touch with you.
Kind regards
Hi there,
We do wish to apologize for the lack of feedback. Please note that we have made contact with the store team who will be in touch with you.
Kind regards
