WeFix & We*****

My phone which is still under warranty was dropped off at wefix Clearwater mall. I was told that they will have a look and contact me. On contact they advised me that I needed to pay in an amount as the damage is not covered by my warranty. I declined the quote and was told I need to pay in an inspection amount as I declined the quote. This is day light *******, it is absolutely ******** to keep such important information hidden from your customers. I have sent them 4 emails to find out why they have not informed me about this charge before they booked my phone in but they will not respond. A pathetic bunch to say the least.